Department: Bloomington-Normal, IL
Reports to: Banquet Manager

Job Description

Job Title: Bartender

Department: Food & Beverage

Location: Bloomington, IL

Reports To: Banquet Manager

General Summary:

Provide food and beverage service to maximize customer satisfaction by providing friendly, courteous, helpful, timely, and professional service to all guests.

 Essential Functions:

  • Serve banquet functions
  • Serves beverages to guests in the hotel
  • Ensures the proper and adequate set-up of bars
  • Stocks beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice, and produce based on projections from the daily functions sheet
  • Maintains stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables to ensure product quality
  • Greets guests
  • Mixes, garnishes and presents drinks using standard ingredient recipes and practicing prudent portion control
  • Checks guests for proper identification manages method of payment and serves alcohol according to State, Federal, and corporate liquor regulations
  • Communicates with supervisors and co-workers in a courteous manner at all times


Supporting Functions:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions.

  • Perform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.
  • Perform other duties and responsibilities as requested (i.e. special guest requests).
  • Must adhere to all Federal, State, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed.
  • Other duties as assigned by the Banquet Manager or Supervisor.

Specific Job Knowledge, Skills, and Ability:

  • Strong knowledge of food and beverage preparation and service of various alcoholic beverages, and liquor laws in serving underage people.
  • Must know service of beverages.
  • Working knowledge of the appropriate table settings, service ware, and menu items.
  • Ability to fully follow supervisor’s directions.
  • Ability to read, speak and write English sufficient to understand menus and special promotions, communicate with guests in a professional manner, assist guests with special requests, and to take orders.
  • Ability to remember and recite menu items.

Qualification Standards

  • Communication: Strong communication skills; including the ability to deal effectively with vastly diverse groups of people and guests.
  • Education: Any combination of education and experience equivalent provides the required knowledge, skills, and abilities.  High School education preferred.
  • Computer Skills: Point of Sale System.
  • Experience: One to five years previous food and beverage serving experience preferred.
  • Licenses or Certificates: Ability to obtain any government-required licenses or certificates.  CPR certification and/or First Aid training preferred.
  • Grooming: All employees must maintain a neat, clean and well-groomed appearance per Tentac Enterprises’ standards.
  • Other: Must be of legal serving age.  Additional language ability preferred.

Physical Requirements

  • Sitting in a normal seated position for extended periods of time
  • Reaching by extending hand(s) or arm(s) in any direction
  • Ability to carry trays weighing up to 30 lbs. through a crowded room on a continuous basis throughout shift. Must be able to push and pull weight equaling 100 lbs.
  • Manual dexterity of hands in order to manipulate serving spoons, trays, etc.
  • Ability to perform duties with extreme temperature and noise ranges
  • Ability to see within normal parameters
  • Ability to hear within a normal range

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.