PM Banquet Set Up

General Summary:

Provide food and beverage service to maximize customer satisfaction by providing friendly, courteous, helpful, timely, and professional service to all guests.

Essential Functions:

• Set up banquet and meeting space
• Maintaining cleanliness of work areas and back of house areas
• Safely lift and move boxes, packages, tables, chairs and other banquet equipment
• Serve banquet functions
• Complete banquet room set up requirements in accordance to banquet event order efficiently
• Organize banquet storage area in order to maintain banquet equipment.
• Inspect all meeting rooms prior to guest arrival to ensure proper setup
• Maintain inventory of tables, chairs, linen, and other specialty equipment
• Retrieve appropriate items for set-ups
• Clear tables and buffets using trays and tray stands
• Wash dishes and other items needed for food preparation
• Remove trash from work areas and empty banquet trash receptacles
• Communicate with supervisors and co-workers in a courteous manner at all times

Supporting Functions:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions.

• Perform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards
• Perform other duties and responsibilities as requested (i.e. special guest requests)
• Must adhere to all Federal, State, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed
• Other duties as assigned by the Banquet Manager or Supervisor

Specific Job Knowledge, Skills and Ability:

• Strong knowledge of food and beverage preparation and service of various alcoholic beverages, and liquor laws in serving underage people
• Working knowledge of the appropriate table settings, service ware, and menu items
• Ability to fully follow supervisor’s directions
• Ability to read, speak and write English sufficient to understand menus and special promotions, communicate with guests in a professional manner, assist guests with special requests, and to take orders

Qualification Standards

Communication:

Strong communication skills; including the ability to deal effectively with vastly diverse groups of people and guests.

Education:

Any combination of education and experience equivalent that provides the required knowledge, skills, and abilities.  High School education required.

Computer Skills:

Experience:

One to five years previous food and beverage serving experience.

Licenses or Certificates:

Ability to obtain any government required licenses or certificates.  CPR certification and/or First Aid training preferred.

Grooming:

All employees must maintain a neat, clean and well-groomed appearance per Hilton DoubleTree and Tentac Standards.

Other:

Must be of legal serving age.  Additional language ability preferred.

Physical Requirements

• Sitting in a normal seated position for extended periods of time
• Reaching by extending hand(s) or arm(s) in any direction
• Ability to carry trays weighing up to 30 lbs. through a crowded room on a continuous basis throughout shift.Must be able to push and pull weight equaling 100 lbs.
• Manual dexterity of hands in order to manipulate serving spoons, trays, etc.
• Ability to perform duties with extreme temperature and noise ranges
• Ability to see within normal parameters
• Ability to hear within normal range